Is it safe for me to use my credit card when I order?

Yes. We have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone ever seeing your credit card number or information. It's completely secure. Click here see our privacy policy.

Do I have to pay sales tax on my order?

Only Nevada residents are required to pay sales tax.

How will my product be shipped?

All orders will be shipped via FedEx Ground or UPS.

How long will it take to receive my order?

Orders will be shipped within 2 business days and can take 7-10 business days in transit.

What happens when an item I have ordered is out of stock or discontinued?

You will be notified of any out of stock or discontinued items either via e-mail, or on your packing slip or invoice. You may reorder out of stock items at a later date.

What is your return policy?

Click here to see our return policy. 

Do you take international orders?

Unfortunately, we are unable to ship orders outside the United States at this time.

How can I place my order if I experience difficulty with your website?

If you should have any difficulty, please email us at support@ashleysorganics.com and will will be happy to assist you.